Error -6138, -1005: An error message occurred when trying to access the data file.”

I have started my business 2 years ago and I am using QuickBooks Enterprise 2016 in which I do all the activities related to payroll. Now I have to add my users and one of my senior partners told me to update my QuickBooks Enterprise. I have done it but now when I open my data file, I am facing an error message which is “Error -6138, -1005: An error message occurred when trying to access the data file.” Is it because of Update of QuickBooks or what else? I don’t know. Kindly help.

Thanks

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Hello Justin, I have gone through your post and did my homework on this. This is the common error of 6000 series. This is run time error and appears during update of your QuickBooks or when your hosting for the file is missing. In this situation you can open the latest version of QuickBooks>go to file>open company file>browse your file and open it. Now restart your system/server to access the file. You can also scan your company file for smooth work or to avoid errors.

Thanks a lot for sharing your problem on our community.

Many thanks.

Answered on October 12, 2018.
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