Parent/Sub credit card accounts

I am using Chase credit card with multiple employee cards. I have connected my account to Quickbooks online and face no issues. But now I am trying to add another employee card and Quickbooks online showing me an error related to Chase connection.

Quickbooks online wants me to reconnect the account, but I have only option left is to connect the parent account with one of the four employee’s subaccounts. What should I do please suggest me, I don’t want to loose my important data and I don’t want to connect my account to employee’s account.

Thanks !

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Thank you for bringing your issue to our attention. This will help us in determining the number of users facing this issue and also affected by the downloading of credit card transactions from the Chase bank. Our backend team is still working on this issue beacause this is a ongoing issue.

For now you can directly call our customer care team through toll free number 1800-567-0425 . If there’s anything else I can do for you, please tell us or you can gain more information on our website visit here

Answered on September 18, 2018.
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