Unapply a Credit Memo from an Invoice

Urgent Solution Required

I am trapped in a situation and this is totally my mistake. I have applied a credit memo to an invoice, now I want to eliminate that memo. I have browsed my issue on the internet and found some steps. I follow the steps and according to the steps, I need to click on done and Apply Credits window but there is no option available or I am not able to find that option.

Please Help. Thank you

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1 Answer(s)

Don’t worry; this is not a big issue. The solution will depend on the version of QuickBooks you are using.

If you are using QuickBooks Online then you will see the hyperlink in blue color when you open that invoice from which you have credited the memo. From there, you can delete the transaction.

And if you are using QuickBooks desktop then make a duplicate copy and delete the original. This solution will differ in QB windows or QB Mac. It will work for you.

Thank you

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Answered on November 28, 2018.
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